Last updated: [INSERT DATE]
1. How to Delete Your Account
You can request deletion of your 4DTA account in either of the following ways:
- In the app: Go to Account Settings → Delete Account, and follow the on-screen steps.
- On this website: Submit the request form below, and our support team will process your request.
2. Deletion by Role
Customers can request deletion of their account and associated profile information directly.
Drivers can request deletion of their account; associated vehicle and listing information will be handled as described below.
Agencies should contact support before deletion if the agency account manages active drivers or trucks, so that those associations can be handled appropriately.
3. Verification
To protect your account, we may need to verify your identity or account ownership before completing a deletion request submitted through this website.
4. What Data Is Deleted
Upon a completed deletion request, we will delete or de-identify personal information associated with your account, such as profile details and account credentials, except where retention is described below.
5. What May Be Retained
We may retain certain information where required for legal, tax, accounting, fraud-prevention, or safety purposes, or to resolve disputes, even after account deletion. This may include records of completed transactions or reports involving your account. [INSERT ACTUAL RETENTION PERIODS]
6. Active Requests or Bookings
If you have an active Request or booking at the time of your deletion request, we may ask you to resolve or cancel it first, in line with our Cancellation & Refund Policy.
7. Processing Time
Deletion requests are generally processed within [INSERT PROCESSING TIME] of verification. You will be notified once your request has been completed.
8. Account & Data Deletion Request
Use this form to request deletion of your account and associated data. This is a demonstration form on this promotional website and is not connected to a live backend.